Character Creator 4.52 is now available. However, as with all updates there may still be a few bugs, glitches or other annoying issues that remain.
Important: If you do find any bugs, issues or glitches in Character Creator 4.52, please can you report them first in the Feedback Tracker. Then feel free to discuss the issues in this thread but do try to include a link back to the original Feedback Tracker report or your tracker number.
As always it will help us greatly if we can keep all technical issues in the one place (this thread). This will help the development team keep track of any problems.
Please do try to provide your full system specifications and a detailed description of the problem when reporting issues and include screenshots and/or a workflow video whenever possible. If you can provide specific steps so we can try and reproduce the problem that will be even better.
Many thanks and have fun with Character Creator 4.52.
Something thats very annoing is when deleting something from the Scene Panel the Program immediatley closes the panel and opens the modify panel. This happens only when the modify panel is docked together with the Scene panel, not when its located seperately on the other side of the screen. anyone ale having this ?
There are more annoying panels switch depending on arrangements and actions… I have opened a similar ticket a year ago which was assigned, but still not fixed…
Not sure if I am the only one experiencing this, but a project that normally takes 2 hours, took me 10 today, and I’m still not finished. 2/4 of the time I opened CC4 it crashed. 9/10 times I accessed skingen or Headshot V1 or V2, it crashed. Also 2/3 times trying to render using Iray, it crashed. What is going on? I tried deleting everything on my computer, uninstalling and reinstalling, deleting cookies, deleting temp files, trying scans, etc. what is going on??!!
I am having similar issue. In loading a saved character, if I am lucky CC does not crash. As a developer, my process is to saved the cloth parts for adding to a pack. After I complete, if I add another character to replace the existing one…CRASH…every time. I updated video driver, tried deleting stuff, changed up multiple parts (such as hair/shoes, etc.) to see if it made any difference…even tried loading old characters to make sure it had nothing to do with my new characters…same result.
For every new character I add, I can deal with it and then I have to restart the program to add a new character to save the cloth.
I notice there are settings in “preference” to load textures manually or Progressive texture loading, etc. - I tried various options with same issues. Also, there is something at the bottom of “Preferences” about having 200 gig free on your C drive, which I do have, and I don’t really know what that is about or if it is significant.
It is taking hours longer to get anything done.
Additionally, there are multiple problems with iClone 8 with same issues. Getting all my renders done took hours. I do 4 up renders for my promos.
Howver, I have to open the program fresh and add a saved project and just hope that iray will render and not crash. Then, because the project is set up with poses, I should be able to add the next character over the same position and pose - as soon as I add a new character…CRASH. Same settings in “preference” that I have tried changing up but it does not solve.
As a certified developer, I reported directly to my contacts two days ago but have received no response.
I was happy to read SP3c1alk that I am not alone in issues - I was beginning to think it was my system.
As an aside, I also updated my video driver which didn’t fix the issue.
Yea i have 5 Gb free on my harddrive and tried all that as well. Its fristrating to say the least. I am also a developer, and most of mine are just characters, but this issue makes it impossible. Hopefully they fix it in the next update. Im also 1/4 through a full length movie i bern working on, and these issues arent helping.
Which GPU Card you have @Sp3c1alk ?
For iRay you are using CPU or GPU rendering?
iRay is not supported in Iclone latest versions.
@Alley Yours and Sp3c1alk seem to have issues at different task and maybe also similar task.
Your OS will get End of Life this year, but not much red flags.
I guess official support can try to find root cause of the issues faced by you guys.
I can suggest general troubleshooting .
I would two things before Reinstalling, one is to verify Windows, use Display Driver Uninstaller (DDU) download version 18.0.8.9 to uninstall the driver and install the WHQL version of the driver if possible.
Check the CPU and GPU temps.
Also even I haven’t checked but if possible can we verify the Reallusion products.
I understand about iray not being supported, but up until this last week or so, I had absolutely no issues. It does not make sense to me that “suddenly” this has become an issue - I have to think it has something to with updates - it wouldn’t be the first time that in fixing things, other things get broken.
In my workflow, I need a lot more resources than most people probably so I challenge the system all the time, but I have never had issues like this.
I’m not sure what you mean by verifying Reallusion products - can you explain?
Hey I checked we don’t have integrity check in the Hub or Directly in The Iclone/CC that i could find. This in future will be very beneficial for troubleshooting.
P.S. I love your products and was trying to help you guys unsuccessfully.
We will have to replicate your workflow to test and replicate and get root cause.
I Suggest share exact workflow to get a reproducible error and re submit to support and perhaps also share the exact steps here
My GPU Intel (R) UHD Graphics
I am using GPU for IRAY
I am having similar issues as Alley where it starts to show its going to render and then it crashes.
I am also having an issue where I pull up CC4, I click open, find the file I want, click it, shows it is loading, and then crashes.
As with Alley, I haven’t had any issues previously, and it started a few days ago, and now it’s pretty constant. I have still been trying to unsuccessfully troubleshoot.
So, when I add a character to the stage, it goes through all the loading til it gets to “Loading iray material data” or something like that…and then it crashes. This is progressive textures “not selected” and selecting the option that needs 200 gig on hard drive free.
If I select “Progressive Texture Loading” and load after all models loaded and use 30% of CPU, Character loads first white then textures fill in.
If I add another character over top - and say Replace all…I don’t see the message loading iray materials in the load and it works, at least once. Tried several more characters and they all seemed to load. Decided to render the last one - got this…
