[OFFICIAL] iClone 8.6 Issues Thread

Update: I finally got one of the larger files to open up. It was 1.5g. It took a little under 11mins. Previously these would open up under 2 mins. Currently making smaller project files.

Similar issues as a few others with importing external motions like UE4.

Hi,
Could you please upload the projects (failed to load)? you can provide it in private message or report on Feedback tracker. thank you so much.

To edit CC character, you need to install the Character Creator first
But I have CC4 installed

1 Like

@plakraho

This is unfortunately a known bug. It will be fixed as soon as possible. Once a patch is released you should see the update in the Hub.

For now you can just save the character in iClone 8 and then open it in CC4.

I’m also experiencing issues loading larger projects.
All of my projects around 2GB in size won’t load.
I get the ‘converting data’ screen that freezes up at 16%
Then the entire program hangs and I have shut it down through task manager.

Smaller file sizes open fine.
I hope there is a quick fix to this, I’ve spent hundreds of hours on these larger projects…

2 Likes

目前已经安装了最新的cc4.6 IClone8.6 也安装了CC5 ,但是现在遇到一个尴尬的事情就是cc高清角色不能导入到IClone8.6.,
提示这样:
iClone 8
Failed to load the content containing CC5 enhanced data. This file requires
Character Creator 5 to be installed.
To open this file in iClone,please install and launch Character Creator 5,then
restart iClone.
Click “More” for details.

可是我已经安装了最新版cc5…现在太疑惑了

This is a request for free beta testing. I’m not doing any “feedback tracker” as that’s too much. I’m not getting paid to be a beta tester reporting the countless bugs in both iClone 8.6 and CC5.

I’m not bearing the inconvenience of being a tester and bug reporter. Reallusion should’ve held an OPEN BETA TEST for existing users who would be willing to do so OR PAID for beta testers to do what you’re asking.

5 Likes

要连接外网才可以,不连接外网8.6不能识别cc5hd角色。有点尴尬。

I am feeling your pain brother! I really hate when they do stuff like this. now i’m sitting with my thumb up my butt hole. as for CC5. can’t afford it right now. money is not there. and i also need to do a serious machine upgrade for the new render.

This does feel like an open beta. I have CC5 installed. No longer can export my character back and forth and characters that I have now have textures on all of their faces. I’m stuck in the water over here as well. No production in like a week and been stuck here going back trying to fix stuff that wasn’t broken. This is not good.

這將會在 8.61修復, 將會處理離線判斷
This will be fixed in version 8.61, which will support the offline check.

Alembic export - meshes don’t align.

Load the Aaron project in Iclone, export alembic.
results in Maya

It seems the ABC export did not handle multi-SubD level meshes correctly.
We will pass this to the dev. team. Thank you for your feedback.

In version 8.61, we fixed some issues related to load project failed.
Please try again with the new version. If the problem still happens, kindly report it in the Feedback Tracker (and attach your project).
Thank you so much.

The iClone 8.61 update has now been released which fixes a number of issues reported with the 8.6 release. Please update using the Reallusion Hub.

If you do still encounter issues after updating to v8.61, please continue to report them in this thread and importantly also in the Feedback Tracker to get the issue logged. Thank you.

Fixed

General

  • Content saved in C8.6, CC5, or CC4.6 did not display thumbnail previews in File Explorer. Feedback Tracker 1, Feedback Tracker 2
  • Missing Set Default Project option in the right-click menu of Content Manager Custom Projects.
  • With CC5 not installed and only CC4.6 available, using Edit in Character Creator or Send Current Pose in IC8.6 displayed a “CC not installed” message. Feedback Tracker
  • With CC5 installed, CC5 characters could not be used when opening IC8 offline, resulting in error messages.
  • Fix iClone to enable the Timecode plugin update from patch.

Load File

Export FBX

Timeline Viseme

  • Certain projects show different mouth animation results for characters between the new and old versions (IC8.6 vs IC8.54). Feedback Tracker

Export Video

  • Exporting videos (.WAV, .MP4) took significantly longer to execute for certain projects. Feedback Tracker

upodated to 8.61 and my characters are still failing to load, unless i go back to cc5 and re-save them in another name (i havent tried overwrite due to fear of losing the character)…just says “failed to load”.

also loading a simple fbx export from unreal to 8.61 crashes iclone

this is super annoying… you restart iclone…reimport the same fbx…it works… if you wanna import another JUST after… crashes.

i found yet ANOTHER BUG :(… (confess i’m getting tired) now im trying to align 1 clip with another by the left foot… iclone 8.61 hangs for so long that i end the task thru the task manager .

Yet another issue im finding now… if i want to overwrite a motion I had made in 8.61 with an animaiton ALSO from 8.61 it will always ask to autobackup.

Nildo

Constantly crashing when i try to add a vemese to my character. And it’s just a 4 sec clip

Very sorry about this.
Could you please report it on the Feedback Tracker and attach the project file as well?
We will pass it to the development team to clarify the issue. Thank you!

We would greatly appreciate it if you could take a moment to report your steps in the Feedback Tracker (and attach the project file as well). thank you.

will do thanks Joanne

edit:

Posted on feedback tracker… hopefully u can see it