[OFFICIAL] Character Creator 5 Issues Thread

Character Creator Bugs & Issues - CC5
127

Bump!
No answers/solutions for this?

128

@toystorylab

In Content Manager thumbnails may appear grey. By double clicking the thumbnail it will either install the content if it is not already installed, or if the content is already installed, it will just update the Content Manager database and the thumbnail will become active. Obviously the latter should be much quicker as it doesn’t have to download anything.

129

Character Creator v5.02 (5.02.0923.1) has now been released (Sep. 24th, 2025).

Please update using the Hub.

If you do still encounter issues after updating to v5.02, please continue to report them in this thread and importantly also in the Feedback Tracker to get the issue logged. Thank you.

Several bug fixes.

Fixed

  • ActorMIXER

  • Excessive wait times with “Random Face” features. Note: Random Face does not currently support multiple Content Manager > Drive/Folder Template Folders (only supports the Default Path).

  • Excessive jaw tilting when mixing Mixer assets derived from characters with very exaggerated jaws.
    Note: Characters must recreate MIXER assets to obtain the correct result.

  • Basic Editing

  • The character’s bind pose was unexpectedly altered when exiting “Adjust Bones” mode after changing SubD levels.

  • Unable to use the up and down arrow keys for hierarchical bone selection while in the “Modify > Skin Weights” mode.

  • Animation
  • Unexpected deviations from the original expressions when an iTalk is saved and reapplied to the character in certain projects.
  • Export

  • Extra static body meshes appeared when exporting SubD 1 and 2 characters as Alembic. Forum Post

  • FBX export, with “Mesh and Expression Sequence” setting enabled, fails for viseme 1:1 characters. Feedback Tracker

  • Mouth can’t open and suffers from inconsistent animation when mouth animation is export to Unreal via Auto Setup.

  • Load File

  • Texture error after an application crash and unsaved project data is restored.

  • Excessive hang times when saving motion-plus, applying motion-plus, or replacing a character in the project. Forum Post

  • Optimize and Decimate

  • Application crashes when a character without the diffuse texture is converted to an LOD.

  • SubD data was lost after running Optimize and Decimate > Custom > Texture conversion on SubD characters.

  • Character type reverted to Humanoid after running Optimize and Decimate > Custom > Facial conversion.

  • Characters wearing clothing with hidden mesh settings produced abnormal body textures after conversion using Optimize and Decimate > ActorBuild.

  • Transformer

  • Toenail mesh distortion on Daz Genesis 9 character imported via the Transformer. Feedback Tracker

  • Missing arms, body, and eye data from the INI file saved with the Transformer.

  • Render

  • The viewport turns dark and flashes when the Reflection Shader is applied to an object with “Preference > Performance > Enable DLSS” is enabled. Forum Post

  • iClone and CC crashes when “Preference > Performance > Enable DLSS” is enabled and “Mirror Prop (Reflection Shader)” is applied. Forum Post

Enhanced

  • MetaTailor Plugin
  • Compatible with CC 5.0 or above
130

Today’s update seemed to have solved the problem, because I loaded two CC5 characters without a server error.

131

That’s very encouraging.

Hopefully the issue is solved permanently now. Thanks for letting us know.

132

This might be a minor issue as compared to most, but I figured I would bring it up anyways in case anyone else runs into it. When bringing in a clothing item or accessory via Transformer and that item has morphs, CC5 doesn’t recognize the morphs at all. I found a way around it by simply importing those items via CC3 (or CC4) and then saving them, then importing into CC5 and saving there. A minor workaround for me, but might be a serious issue for those who only have the newest version of Character Creator and can’t do the workaround.