Hello, blackhawk,
Please do not worry about this message. We have some default settings in the Settings Panel. Once you open it, your custom settings will be recorded. This message simply indicates that no custom settings were found, and the default settings will be used instead.
Hello, Darren01,
I have sent you a private message. Please check it at your convenience.
Thank you.
thanks Maelyn, that solved the issue
Hi all,
Registration is now open for our first AI Render webinar, happening Aug 22, 2025 (PST/PDT)!
In this session, weāll show you how to set up Flux 1 Dev on cloud GPU and connect it with iClone, unlocking production-level AI image generation with precise 3D guidance.
Webinar Outline:
This is the first of three webinars in our AI Render series, and all three are open for registration now. Each session explores a different advanced AI workflow, so be sure to join them all.
Learn more and register here: Reallusion Courses - Free Online Tutorials for 2D & 3D Animations
Hey Maeln_RL,
I have the same issue, windows disappearing.
win 11, rtx 4080, 64GB RAM
What is the fix for this?
thank you
I am having the same disappearing and unclickable UI issue that blackhawk, Darren01, and az.sergio are having. Console stays clear (outside of custom settings log).
It looks like Darren01 got a working fix through DM. Can that information be made public or can I get a DM with that beautiful fix??
Thank you thank you
Iām getting accustomed to the new forum as I still use the legacy forum. Does anyone know where the links to these tasks so I can complete them for the badge? Reallusion Forum | Community for iClone, Character Creator & Cartoon Animator
[Hotfix Available for IntelĀ® Coreā¢ i9-13980HX Users]
Based on our investigation, weāve identified that the AI Render UI may not be fully compatible with systems running the 13th Gen IntelĀ® Coreā¢ i9-13980HX processor.
Weāve prepared a hotfix that includes adjustments to resolve the issue.
Download Hotfix:
Google Drive Link
Installation Steps:
C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin
Hello, accounting_150174
Please try this version:
I hope it works for you.
If the UI still disappears, please contact us and share your hardware details with us.
Hello, az.sergio
Please try this version:
Iām not sure if the issue you encountered is also related to the processor, but I hope this version can resolve your problem. If not, please share more detailed hardware information with us.
thank you.
Issues solved.
Hello there, here I have 2 images. 1st image is my own custom model that I made!
So in the 2nd image I trying apply a anime style to it! And when I doing it, I getting this black square box right at her face as a result!
Is it cuz I using this?
Could be a GTX 1660 problem. Years ago I had problems with a GTX 1660 Ti rendering black images in Stable Diffusion. This has something to do with the precision:
Hello, Stridgamer
Iāve sent you a private message. Please check it at your convenience.
Thank you.
This is just an observation about my attempts with the AI Render that I have experienced so far. And I hope that it may help others who face something similar. Although this may get a little ātechnicalā at times, I am neither an expert nor a novice when it comes to software. Others with more knowledge can feel free to chime in and add further points.
I successfully installed the AI Render about a week ago. It ran fine on my laptop (RTX 4090, 16 gig vram, 128 gig ram, i9-13980HX, 4 TB drive). I was satisfied with the results.
Since I know nothing about Comfyui, I decided to install a separate copy and look at some videos to learn more about it. I downloaded and installed the standalone version (but I probably would have had similar issues if I had installed the desktop version).
AI Render stopped working for me! I got some of the same error messages that others here may have seen. And sorry, but I did not record them.
For 2 days, I worked on it off and on. I completely uninstalled/reinstalled Iclone/CC4 and the AI render of Comfyui. No luck!! Same issues. I used AI to interpret the error messages, and come up with suggested solutions. And finally, I got it working again!!!.
Now I probably could have used ChatGPT or some other AI model. But I chose the free āperplexity.aiā website for this.
===================
What I discovered:
People write Python programs using different versions of Python. That can cause conflicts. Especially when conflicting "environment variables: (paths) are set.
So I uninstalled the Iclone8/CC4 programs and the related Comfyui. I also uninstalled the ānewā Comfyui that I had installed. And I cleaned out my āpathā variables. Then I reinstalled the Iclone8/CC4 programs and AI Render.
It worked!!!
=================
This happened because I had installed another version of Comfyui after installing AI Render. But it could also have happened with some other Python application. And ā¦ I still wanted a copy of Comfy to play with, and learn. so ā¦
HI TECH ALERT FOLLOWS <<<<<
I remembered that I had installed Conda (Anaconda āminiā version) on my computer a while back. Conda allows you to run Python apps in a self contained environment so that there are no conflicts, and no changes to the system environment settings. It provides a separate and complete working environment for programs.
I installed my separate Comfyui into Conda. AND I HAD NO FURTHER ISSUES WITH AI RENDER! Now Iām lookin at some additional and related tools which I will put into Conda. If you want to know more about Conda, there are probably videos up on YouTube to get you started. And AI might help you to set it up. I canāt help with that. But Iām sure that some who are more knowledgeable will comment.
I would love to see Reallusionās AI Render version installable into something like Conda. That might prevent some of the issues that us novices face, and maybe reduce a few service/support requests.
I hope it helps.
Hey @major_mccargo
What you experienced is a package dependency conflict, where an application like ComyUI is written against a semtenic numbered versioned modules or libraries. It is standard for Python applications to come with a requirements.txt or pyproject file that sets and installs these modules and libraries to workā¦normally in a isolated enviroment.
To keep this short:
Bottom lineā¦I think unless you are familiar with Python or looking to learn, stick with RL AI Render version or the Portable version.
I had ComfyUI installed on my PC before the IClone plug-in installed it a second time. Ever since the IClone installation, my earlier instance of ComfyUI doesnāt work. The server will boot up and the web browser will open, but most of the menu options in it donāt work; mostly, itās just frozen. I donāt know if the IClone installation caused the problem. I hadnāt used the original instance in a few months, so maybe something else caused the problem. I donāt know how to fix the current problem, so Iām probably going to need to re-install my non-IClone ComfyUI instance again, a pain Iām not looking forward to. Reallusion, please make sure that the IClone ComfyUI instance doesnāt clash with other ComfyUI instances. Thanks.
Hey, I just made a video. And hopefully how I can fix this!
And sorry for my bad English speaking.
Here is the video!
