"Your member info has recently been updated" error

Anyone else experiencing this? Every time I open the program, it gives me this message and I have to sign in again. It didn’t used to happen, but I downloaded and update yesterday and now it won’t stop. I didn’t change anything to do with my member info.
ActorCore AccuRIGMessage

Hi…

I would advise contacting Customer Support about this (link below). They will be able to check your account for any issues that may be causing the problem.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

Me too

Hi j.tiyee_1… Please contact Support as I advised in my previous reply. They will be able to help you.

I do that but no reply

Hi… You will normally receive a reply within 48 hours Monday to Friday.