Update Process failed. The same install process is already in the task list.

My RealLusion hub crashed while installing and when I try to restart the installations, I get the message “The same install process is already in the task list.” but there is nothing in the download/install section.

How do I fix this?

Hi…

Have you tried shutting down your computer and restarting since this happened? If not give it a try and see if it allows you to start your installations.

Also, you can try uninstalling the Reallusion Hub by going to Windows Start > Settings > Apps > Installed Apps. Once uninstalled, reinstall the latest version from HERE.

However, if all that fails to solve the problem, please contact Technical Support using the form HERE and they will be able to help you resolve it.

Hi DJAnim8,

Could you please restart the Reallusion Hub and try again? If the issue persists, please restart your PC and see if it works this way.

If the issue continues, could you provide a screen recording showing the steps you took and when the issue occurs?

Thank you.