Up to 100 free AI mocap generations — Limited-Time Video Mocap Access Starting Jan 20

iClone Official
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Hi everyone,

2026 marks a new chapter for Reallusion, and we want to celebrate it with everyone from the very beginning. That’s why we’re opening extended access to Video Mocap—so you can kick off 2026 with an abundance of fresh, new motions for your characters and projects.

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From Jan 20 to Jan 29, in this 10-day span, you can generate up to 6,000 seconds of motion with Video Mocap at NO COST. Here’s what you need to know:

What You Get

During the event window, you can redeem points for Video Mocap generations:

What you get

  • iClone 8 owners: 100 motion generations (valued at 250 USD)
  • iClone trial users: 10 motion generations (valued at 25 USD)
  • Process up to 60 seconds of video per motion generation

Redeem BP NOW

Don’t Miss the Window

The free generations are only available during Jan 20–29—so plan ahead and make the most of them before they’re gone.

Make Sure to Prepare Early

To make the most of your free generations:

  • Plan your clips now (the free generations are only available during the event window)

  • Combine multiple short clips into one video to maximize each 60-second generation

  • If possible, record with clear full-body visibility and stable framing for best tracking

Best Practices

To maximize tracking quality and make the most of your event points, here are proven tips from power users:

5 Likes
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How do you redeem these points? The link takes you to the webpage, then the link in the webpage takes you here. Its a loop.

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Hi @joelraechamp85 the event just went live. You can redeem the points now!

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Awesome, thank you

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Is there any way to restart the queue? It’s been stuck like this for hours and I want to redeem my points.

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Wish this event could be extended.

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please extend this event over the weekend!! <3
Processing and download times are very slow currently :frowning:

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I am truly stunned by how good this mocap is - for what it does.

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Did you figure out how to cancel a stuck task? I’ve been stuck “generating” for a few hours. I’ve even rebooted and when I open the video mocap plugin, it’s still stuck. I canh’t find a way to cancel it or start a new task.

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Hi all,

Due to high task traffic, some users are seeing longer processing queues. We’re extending the usage window for all free generations that were already redeemed during the event by 2 more days. Ends: Feb 1, 23:59 (UTC+0).

Reallusion Team

1 Like
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Hi, this is Joy from Reallusion. Sorry for the frustration you’ve experienced.

Due to high traffic, processing may take longer than usual. Here are some quick tips and system details:

  • Faster Tips: We recommend submitting 5 or fewer tasks at a time. This allows you to continue editing new videos or refining motions in iClone while they process, then smoothly move to the next batch.
  • Auto-Reset: If there’s no status update for 30+ mins, the system will auto-refund and reset the task so you can resubmit.
  • System Design: Manual cancellation isn’t supported yet, but our team is actively optimizing the submission flow.

If your task remains stuck for over 30 minutes: Please contact our support and provide the zipped log folder: %AppData%\Local\Reallusion\VideoMocap\logs

Reallusion Team