I’m a newcomer here, nice to meet you all
let’s get straight to the point, why every time I drag and drop or I apply the motion into the character the software immediately crashes, this makes me stressed even though I just bought a license to enjoy all the features.
thank you and please help …
Hi…
Can you share your system specs including the graphics card you are using. This really helps when diagnosing issues. Thanks.
Pro : Intel Core i3 10100
RAM : 16 GBytes DDR4
SSD : Samsung SSD 860 EVO 250GB
VGA : NVIDIA GeForce GTX 1650
For your information, previously I used version 4.4 and it was very smooth, then I tried version 5.0 and the trail version was still okay, but after I updated to the full version, that problem appeared.
The first thing I would check is that your graphics card drivers are up to date. Driver issues are the most common cause of crashing.
Please check with the Nvidia website and if newer drivers are available, please install them and check again for the crashing issue.
To add to that, often the Studio versions of the drivers are prefered because they are more stable.