<Not Available>Headshot 3 Hotfix Available — Mesh Distortion & Eyelash Issues Fixed

Character Creator Plugins
1

(May 8) Tthe official update has been released, please update your CC, IC, and Headshot via Reallusion hub, thanks!

Hi everyone,

Thank you for your feedback since the launch of Headshot 3! We’ve received reports of a couple of issues and have prepared a hotfix to address them.

Fixed Issues

  • Mesh Distortion — Fixed an issue where character meshes would distort when applying animations after subdivision.
  • Eyelash / Display Issues — Fixed an issue where subdivided characters experienced mesh distortion when applying eyelashes or using the Modify > Display > Eye Open/Close tool.

Hotfix Installation — Character Creator 5

  1. Ensure you have the latest version of Character Creator (v5.07) installed.
  2. Extract the contents of CC5HeadShot3_20260430.1.zip to a local folder.
  3. Locate the main executable at ...\bin64\CharacterCreator.exe.
  4. Launch this executable to run the hotfix version.

Hotfix Installation — iClone 8

  1. Ensure you have the latest version of iClone (v8.71) installed.
  2. Extract the contents of IC8HeadShot3_20260430.1.zip to a local folder.
  3. Locate the main executable at ...\bin64\iClone.exe.
  4. Launch this executable to run the hotfix version.

Please Note

  • This is a temporary hotfix. Please wait for the formal announcement regarding the official release version.
  • This zip version does not include external plugins.
  • To return to the official version, simply launch the application via the Reallusion Hub.
  • Files that have already experienced distortion must be rebuilt to resolve the issue.

Other

Readme
https://cdn4.reallusion.com/Readme.txt

(all in one) IC8 + CC5 + Headshot3 + Readme
https://cdn4.reallusion.com/CC507_IC871_Hotfix.zip

If you run into any other issues or have questions, please feel free to reply in this thread.

Happy creating! The Reallusion Team

3

I’ve run the \CharacterCreator.exe but the issue is still there.

1 Like
4

Hi,

The latest version is now available in the Reallusion Hub; please try updating to this version.
If the issue persists, please contact our Support Team, as your specific case may require further investigation.

5

Bug is still happening. . Is there something we need to do with the character so that this stops occurring? I’ve tried resaving the file with the latest update and it’s still happening. This also effects the HD Face Control and the facial Profile Editor.

6

Hi, the official update has been released, please update your CC, IC, and Headshot via Reallusion hub, thanks! Character Creator v5.07 Update — Subdivision Distortion Issues Fixed

7

The update was carried out via the Hub, but the issue is still present in Refine Face (Side). No matter what changes are made, the result remains the same.

8

Hi all
Confirmed bug is still present in newest version, even with new CC5 HD.
Foir me it occurs when using GoZ+, tried reinstalling everything, even Zbrush.
Downgraded to 5.06 and all is working as expected.

Temporary fix as I can’t use the characters created with 5.07 (failed to load the file)
Created a feedback tracker

Thx

10

Hi, please make sure you have updated to the latest version of CC5 via Reallusion hub. If the issue persists, please submit a support ticked with clear screen shot or video, thanks! Character Creator v5.07 Update — Subdivision Distortion Issues Fixed