Hi, for some reason, lately CC4 stopped exporting json file in export folder and i cant use Auto Setup for Unity. Never had this problem before.
Would you mind sharing a screenshot of your output settings with us for reference? It would help us better understand the situation.
Hi…
Your export settings show the Export JSON option is greyed out meaning it’s not available for the current export.
To eliminate an issue with your CC4 install, please try the same export process with the default CC4 Kevin character and check to see if Export JSON is available and can be checked. If it is then the issue is with the character you are trying to export.
Hey thanks for the reply, this happens with any actor I am trying to export, even though this time JSON is activated in export advanced it still does not export JSON to the folder
If it’s happening with all characters, even CC4 Standard characters like Kevin, it might be worth uninstalling CC4 and then do a clean install of the latest full version using the Reallusion Hub.
This will normally resolve any unusual issues like this one. However, if the issue remains even after a fresh install of CC4, then please contact Technical Support who will be able to delve deeper into the cause of the problem.