iClone morphs

I am using iClone v8.62 and CC 4 on a PC. Morphs do not seem to work anymore, both with new ones and my old files. It seems to ignore the first keyframe and only engage the morph some frames before the second keyframe no matter where I place the first keyframe. Could somebody try this and see if it does the same for them? Thanks.
Best,
Mike

Hi Mike

Do you have CC4 updated to the latest version which is v4.62 (4.62.4603.1). If you are using an earlier build, please update to see if the issue is fixed.

However, if the problem persists, please can you report it in the Feedback Tracker and one of the team will investigate and give you a status update there. If you can provide a screen capture video showing the issue happening onscreen that will really help. Thanks.