ICLONE 8 - FBX EXPORT FAIL

Hi,

I’m using iClone 8, and I was previously able to export FBX files without any issues. Recently, I started getting FBX export fail errors consistently, even with projects that were exporting fine before. I can’t find any solution for this please help!

error
export_settings_1

Hi…

If projects that were exporting fine no longer export, even with the same export settings, then it may be worth considering uninstalling iClone 8 and then perform a clean install of the latest full version using the Reallusion Hub.

Reinstalling will often resolve unusual issues like this so it is worth a try.

It works when I export in a new project, but I don’t understand why. Any idea what could be causing this?

Thank you for explaining more about the problem.

If these are old projects saved in an earlier version of iClone, then there may be a compatibility issue between versions. Try resaving your project under a new name (don’t overwrite the existing project unless you have a backup) and see if it makes a difference when exporting.

However, if the issue continues, please contact Technical Support and let them have a copy of your project to download and test. They should then be able to find the cause of the problem.