Iclone 8.73.5509.1 actorBUILD character w/ CC5 HD facial profile not showing expressions in Unreal Live Link 'Activate Link'

Pipeline Unreal Engine
1

I have an actorBUILD character in iClone that I applied face key animations to. I transferred the character into UE 5.6 and connected via the ‘Activate Link’ function using the {Chr Name}_Blueprint_Live_Link actor to check the character in Unreal. While the acculips viseme play properly, the face remains neutral w/none of the expressions being played out in the UE BP_Live_Link actor.

2

Hi Freshness34,

Could you specify which actorBuild character is resulting in a neutral face with no expressions?

Thanks

3

It was a CC5 HD character that i optimized in CC5 which converted it to an actorBuild character.

4

Hi Freshness34,

Could you kindly send us the customized character file so we can investigate the issue further? You may email it to winnerhung@reallusion.com.

Thanks!

5

Exporting the character from iClone it’s a 168MB file…

6

Hi Freshness34,

Would you be able to upload to WeTransfer or Gdrive, then send us the link to winnerhung@reallusion.com?

Thanks

7

Email sent

8

Hi Freshness34,

Sorry, but we haven’t received your files yet. Could you please send them to us again?

Thanks!

9

Check your spam or something i literally forwarded the same email sent to the address given earlier.

10

Hi Freshness34,

We’ve received your files, and our team will investigate the issue. We’ll keep you updated on any progress.

Thanks!

11

Hi Freshness34,

From the file you have provided, it looks like you have selected the wrong export template.
This image below shows your FBX file provided

image
image251×486 48.3 KB

Thus, the image below shows the correct expression naming output when using the UE5 template.

image
image503×486 97.8 KB

Please select the correct UE5 template from the export settings as shown below

image
image633×597 69.8 KB

Feel free to let us know if you have any further questions.

Regards,