Could you please first check in the application to see if there are any installation records of the AI Render Plug-in left on the computer?
If there are records, please help me uninstall it and then reinstall it once.
After reinstalling, please try opening IC/CC to see if it has returned to normal.
I uninstalled and reinstalled iclone but nothing about still no AI render to be seen. It was there before the last update. it took away the video mocap button as well when i reinstalled it this time. Although now its on a side bar with content and such. But still no AI Render. Looks like i am going back to 8.5 which means i wonāt have video mocap but oh well yall will get it fixed eventually
Hi Ture_Vision,
Thank you for your help! Weāre sorry we canāt reproduce the issue yet, but weāre eager to find the cause. Could you kindly share your computerās System Info? Weād also like to check if there are any records in your console log. Weāll review everything carefully.
Additionally, could you please check whether there is another āAI Renderā folder nested inside your installed AI Render directory? We found that having multiple layers of folders may cause the AP to fail to detect the plugin. Please make sure to keep only one folder layer.
Your support means a lot!
Hello @Joanne_RL & @crystalpan_RL, thereās an issue with morphs on objects, the transformation only happens at the very end of the timeline, even when the morph key starts much earlier.
Iāve already submitted a support ticket with a demo project to show the problem :
This is quite an important issue thatās currently preventing me from continuing my project.
Also, are you planning to allow morph creation on characters with SubD levels enabled in a future update? That would be a huge help! Thanks.
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Yeah, this is an issue. But it seems only affect newly created morphs. I tested old morphed objects and they perform just fine.
The issue occurs only when āUpdatingā morphs. When using āSend / Replaceā it seems translate just fine. So this workaround can be used in some cases as a temporary solution until itās all fixed.
And I have another longstanding and important issue with morph keys on a timeline. Transition Curve Presets are no longer highlighted when selected and whatās most important the āStrengthā cannot be controlled on those presets where itās available. I believe I mentioned it somewhere but never opened a ticketā¦
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Is there an option to choose Frame rate selection? It seems that itās using 30fps and another question, does it uses also physics interpolation 2.0 (or higher) as the latest iteration of quickmagic? Will we be able to choose the options we would like to process the video?
I Read this and I tried to uninstall and reinstalling Iclone and it also fixed the issue for me as well. It works fine now instead of the constant loading