Help with download Headshot

[dugongfilm]

Hello everyone,
i’m new to this world, so sorry if I have this very easy question.
Yesterday I bought from Reallusion Headshot 2.
I downloaded the Reallusion Hub, logged in and now the system says that I have no license for this account.

Attached you can find the message that pop up. Could you help me?

thank you in advance!!

[Pete_RL]

Hi…

Headshot 2 is a plug-in for Character Creator 5. It isn’t a standalone product.

I can see from your account you have purchased Headshot 2 but I don’t see Character Creator 5 registered in your account.

Have you purchased Character Creator 5 under a different account?