I noticed that Headshot 2 is advertised as compatible with CC4 and above, but in the Reallusion Hub the trial option only appears when CC5 is selected.
When I select CC4 (v4.6) in the Hub, Headshot 2 does not show up at all.
When I switch to CC5, the Headshot 2 trial option appears normally.
Since the product page states compatibility with CC4 and above, shouldn’t the trial also be available for CC4 users inside the Hub?
Could this be a Hub issue, or is the trial limited to CC5 only?
Please clarify whether CC4 users are expected to access the Headshot 2 trial, and if so, how we can enable it in the Hub.
Additionally, when I try to go to the purchase page, the listing shows Headshot 2 as being for CC5, not CC4.
Since the product page states compatibility with CC4 and above, shouldn’t both the trial and purchase options also be available for CC4 users?
Could this be a Hub or store listing issue, or is Headshot 2 now officially limited to CC5 only?
Please clarify how CC4 users are supposed to try or purchase Headshot 2.
When a new version is released, it is normal practice to only have trial versions for the current software rather than for older versions. Also, older versions of the program and their plug-ins are also removed from sale in the Online Store.
However, if you really want the CC4 version of Headshot 2, then I would recommend contacting Customer Support who should be able to help you get the CC4 version.
Thanks for your message. I’d like to mention that I have already created a support ticket after purchasing Headshot 2. My request is specifically to get the CC4-compatible version, since my current workflow is on CC4 and the CC5 version won’t work for me.
Could you please check my ticket and help me with the download or activation for the CC4 version of Headshot 2?
