he program consistently crashes

The program consistently crashes (closes automatically without an error message) immediately after performing the following actions:

Clicking the Play button for animation playback.

Applying custom 2D or 3D animation to a character/object.

Using the Face Puppet feature.

Hi…

Can you tell us your system specifications including your graphics card.

Also if you have an Nvidia or AMD graphics card, do make sure you have updated your graphics drivers. Driver issues are a common cause of crashes.