The program consistently crashes (closes automatically without an error message) immediately after performing the following actions:
Clicking the Play button for animation playback.
Applying custom 2D or 3D animation to a character/object.
Using the Face Puppet feature.
Hi…
Can you tell us your system specifications including your graphics card.
Also if you have an Nvidia or AMD graphics card, do make sure you have updated your graphics drivers. Driver issues are a common cause of crashes.
Operating System: Windows11 64-bit
Processor (CPU): 12th Gen Intel(R) Core™ i5-12400F 2.50 GHz
Graphics Card (GPU): NVIDIA GeForce RTX 2060 Super
GPU Driver Version: NVIDIA Studio Driver 576.8
Random Access Memory (RAM): 16 GB
Cartoon Animator 5 Version: 5.33
Hi…
Thanks for sharing your system specs and driver details. These certainly seem fine so there must be another cause of the crashing which certainly isn’t normal.
As everything checks out system wise, I would recommend contacting Technical Support so they can take a deeper look into the problem. To help them do this, please supply your system information as explained HERE. Thanks.