FBX export greyed out

When iClone is installed the FBX export option is available for a selected avatar (or any object) but at some point days or weeks later it is greyed out and unavailable. I’ve tested creating and selecting objects in iClone, but it remains greyed out. This is in iClone 8.65, but the problem is there with older versions, sometimes reinstalling fixes the problem, othertimes not.

Sorry to hear you are encountering this issue with iClone.

Please can you report the issue in the Feedback Tracker and the iClone team will investigate. They will then give you a status update there. Thanks.

Is Character Creator needed as well as iClone as part of the FBX export pipeline, or should FBX export work with iClone alone?

Exporting FBX from iClone doesn’t require Character Creator, but iClone lacks a lot of character specific export options which are only available in Character Creator.

I didn’t think so, just trying to figure out why FBX export (and Alembic export for that matter) are greyed out. I have raised the issue in the feedback tracker, but not heard anything back yet.