Anyone else unable to download Trial Content via the Smart Content Loader path? I thought clicking download in the Marketplace which adds it to your “Trial Download List” then clicking the checkbox next to the item and refreshing the Content in iClone 8 was all you had to do. But nothing is transferring to iClone 8.
Trial content (or any newly purchased content) is not automatically downloaded. You need to start the download in iClone by going to the specific section (“Trial” or “New Purchase”) in the Content Manager window (separated by Item or Pack) and then download the content by clicking on it. If it does not show up in the window, you may have to “refresh”.
I just did it for three packs and it worked fine.
The same procedure is required for when items or packs are “updated” by their respective creators; any updates show up in the Update section and the updating process needs to be started manually by clicking on the item (or by marking several items and updating them via right-clicking on them).
Be aware that the number of trial downloads per day is limited (you’ll get a warning, if you are about to exceed the limit). Also know that some trial content is only available for Character Creator and will not show up in iClone at all.
Unfortunately they don’t even show up in IClone after a refresh. i have contacted the developer who is following up for me.
Can you tell me what the product is? I like to see whether I can download the trial (although I may not be able to do so today, since I already downloaded several assets)? This may help to narrow down, whether the problem is on your system or with the creator’s content.
Apologies for the delay. I couldn’t log in at all for several hours today! Now I can, but my Trial folder in the Content Manager had disappeared completely from iClone 5 and CC4. It did reappear after I closed both and restarted several times ad kept pressing “refresh”. Now I can download some items but not the Military Vests from Adolf.antareus that I wanted, so I will check in with him.
Thanks for taking the time to reply.
The only military vests by adolf.antareus that seem to be available as a trial are these
https://marketplace.reallusion.com/military-vest-with-holster
They also did not show up in my Trial section of the content folder, but perhaps that is because I already own them (as part of a larger pack).
As far as I can tell, adolf.antareus no longer seems as active in the RL realm as he used to be, so any reply may take time.