I purchase two mage files from different vendors. Neither uploaded to my Cartoon Animator 5 software from the Marketplace Store.
Hi @Dr_T ,
Kindly re-vist the product page on Marketplace, and send your inquiry via the Q&A tab to notify the vendor and state your problem.
If you still have not received the vendor’s feedback a while, please document the process and reach out to us via Reallusion online support form: http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx
Hope that helps and thanks!