Deleting actors from scene crashes iClone - every single time

iClone Bugs & Issues
1

Hello,

I have several projects with multiple Actor Core /Actor Groups. Whenever I try to delete an Actor Core actor, the blue wheel spins for a while and iClone crashes - EVERY TIME. This has happened across several versions of iClone, a couple different video drivers, and multiple projects.

My system is more than capable:
Alienware Aurora R12 w/Win 11
RTX 3090 (24GB VRAM)
32 GB System RAM

Current project is using 10GB of VRAM and <7GB of system RAM. CPU load is below 10%. About 1.7M triangles. I can delete “normal” actors with no problems; as soon as I try to delete Actor Core – CRASH!

Looks like I am not the only one experiencing this problem – a report from 12/25 looks very similar to this issue.

2

Hi Gordryd,

Could you please send us your crash dump file so we can investigate the issue?

You can find it at the following path: C:\Users\YourName\AppData\Local\CrashDumps

Thank you,