CC4 Standard Converting Data Issue

Hello, I took a character that I purchased and brought it into ZBrush and made some changes. I didn’t change the topology. I ran the full facial rig and it looks great. Now I’m trying to export everything in fbx and I was told to double click CC4 Standard but it gets to 21% and freezes. Has anyone encountered this?
Thanks!

I figured out the issue. I had to disconnect my second monitor for the window to show.

Thanks for letting us know the issue is resolved and what the problem was. This will help others encountering the same problem.