CC 5.01.0909.1 "Send to iClone ignored

I have a CC3+ character in my scene; I click the “Send to iClone” button in the toolbar and it is ignored. iClone 8.6.1.4509.1 is installed. I have opened a feedback tracker bug report

Hi…

Sending to iClone appears to be working fine for me with the same versions.

Have you tried shutting down your computer and restarting. Issues like this can occur on computers that are always on, so sometimes a shutdown and restart can fix it.

Also it’s worth trying the process with iClone already open. This will help identify if the issue is just with launching iClone.