When I try to launch CC5, the ‘Documents’ folder opens, and that’s it. The programme doesn’t seem to exist on my computer, even though the launcher says it’s been installed.
When I try to uninstall it, a message appears saying ‘Failed to uninstall the programme. Please verify that the programme was installed correctly before trying again’. But how am I supposed to check whether it was installed correctly in the first place? I can’t see any ‘reinstall’ or ‘repair’ options anywhere.
The only thing I can do is uninstall Reallusion Hub, but when I do that, a message appears saying that CC5 has already been detected as installed, and exactly the same thing happens when I try to launch or uninstall it.
Running it as an administrator doesn’t help. After creating a shortcut on the desktop, a message appears stating that the system cannot find the original file to run the programme. Restarting the computer doesn’t help either. All my drivers are up to date. Although this isn’t a problem with the system, but rather with the fact that this programme is supposedly installed even though it isn’t…
