cannot send model from CC to zbrush

they are 4 days i m trying to install the bridge between charcaater creator ands zbrush and it is not working at all. i mean i can send a model from Zbrush to CC but not the inverse. it is like if CC do not fiund the Zbrush executables, but the path in the goz plugin are correct. i installed CC on a different disk, but then i tried even the default folder installation and nothing, i cannot solve this absurd situation, i am testing the tools for a job and no luck till now.

Hi…

Have you tried to Restart CC GoZ Plus as shown below? Also, do check in your ZBrush Preferences > GoZ that the path to Character Creator is correct.

If you have already done the above and the problem continues, please contact Tech Support HERE and they will advise you further. Thanks.