Cannot goZ from CC to ZBrush...Diffuse/Normalsproblem

I’m running the latest versions of ZBrush and character creator. Obviously on the windows because they don’t do a Mac version.

When I tried to GoZ between CC and ZBrush I get an error box, goZ plus.
“Some diffuse/normals maps are missing from the model”. I press OK and I go nowhere. Cancel and review texture settings take me into Total confusion.

When I press okay, I get a second error box. Character creative 5 trial. The GoZ has been interrupted due to data processing in ZBrush. please wait for the process to finish. I’ll click the restart cc GoZ as suggested, no result.

This is driving me crazy, I’m wasting valuable time on a costly process that doesn’t seem to work. I’ve reloaded everything made sure that all the correct illusion files were suggested. The trials are running and I’m getting nothing.

@dave.hoyles_829504 Are you using the newest version of Zbrush? It looks like Maxon changed something in version 2026.1.

Yes, both ZBrush & CC are the latest. They are both trial programs. Been using ZBrush for the last 7 years, on Mac.
Wanted to use CC so new Laptop, and 2 trial programs.

I’m not sure if GoZ was already updated to be compatible with the newest version of Zbrush.

This was an advice from January 2026:

As another workaround, can you install an older version of Zbrush parallel to version 2026? Maybe it works fine with version 2025.