I just bought several actorcore animations and followed the instructions to map them to my CAT rig in 3ds Max with the mapping provided by Reallusion and it doesn’t work. The rig is all messed up. I have followed your video instructions exactly multiple times. My character was created in CC4 and imported into 3ds Max with the Auto Importer you provide. It appears the mapping file you provide isn’t correct. How do I get this to work?
Hi…
If you have followed the tutorials HERE and still have problems, please can you create a screen capture recording video of your workflow leading up to the issue occurring, and then submit it in the Feedback Tracker. Our ActorCore team will then check the issue and reply to you there.
Alternatively, if the issue is very urgent, please feel free to contact our Technical Support team direct using the form HERE and they will try to help you resolve the issue. Thanks.