3DS Max CAT retargeting issues

If I export a character from Character Creator, import it into Max with the CC Auto Setup, and apply an ActorCore animation to it (via FBX import), everything works fine.

If I export a character from Character Creator, import it into Max, and rig it with a CAT rig using the CC Auto Setup, everything works fine.

BUT if I try to apply an ActorCore animation to that CAT rig (with Max’s Capture Animation tool) I get some serious problems in the arms.

And yes, I am using the CAT Rig Mapping file you provided, and followed the tutorial.

The clavicle is all weird and somehow the hands of the imported bones are offset from the CAT rig.

I’m trying to attach screenshots of what is happening, but I’m being told that I can’t embed media files here, even though there’s a button for doing so. I’ve tested it on a straight export of CC’s Kevin model, so it should be reproducible by anyone.

Oh, and the animation I am testing this with is “walk_normal_m.fbx”

Hi…

Sorry to hear you are having problems with your ActorCore motions.

To get this investigated, please can you report it in the Feedback Tracker and one of our team will look at the issue to see what the problem is.

Tip: For a quicker response to the issue, please can you capture a screen recording video showing the steps you take leading up to the issue occurring, and provide a link to this video for FT team.

Of course if the issue is very urgent you can also contact our Technical Support department and they will try to help.

Sorry Can’t help with the Max Issue but image attachments seem to be working for me.

The restriction with attachments is just for new forum users. After the first few posts the restrictions will be removed.

1 Like

Understood Thanks :+1: