Inquiry regarding Root Mismatch when transferring poses between iClone and Blender

Hello,

I am writing to ask for advice regarding a workflow issue between iClone and Blender.

Currently, I am working by transferring a character from iClone to Blender using the relevant add-on (tool). My workflow involves modifying the character’s pose in iClone and then syncing those updates back to Blender.

However, during this process, I frequently encounter an issue where the character’s root position becomes misaligned (root mismatch). This creates significant difficulty in securing the character’s desired position.

Could you kindly advise if there is a method to maintain the root alignment consistent, even when transferring poses back and forth between iClone and Blender multiple times?

Thank you for your assistance.