Exporting from CC5 to 3ds Max FBX mesh error (via Auto Setup)

max_750544 · April 7, 2026, 11:13am

We’re seeing mesh errors in the eye when exporting from CC5 to 3ds Max via Auto Setup.

alanyang_RL · April 8, 2026, 10:51am

Hi,

Could you provide your software versions and the content you used that lead to the issue?
We’d like to check into this.

Thanks!

max_750544 · April 8, 2026, 11:43am

Sure thing, thanks Alan.
3ds Max 2024 with the latest Auto Setup for 3ds Max 2024 plugin.
Latest release of CC5 (v5.06) for Windows, exporting the demo “Aaron” CC5 model via FBX.
Thank you.

max_750544 · July 14, 2026, 10:23am

Any news on the FBX eye issues? We really need this fixed for us to use CC5 effectively in studio, without having to import and reskin/link other eyes from other assets. Thank you.