Ever since the new update I am unable to export the prop fbx with animation, it doesn't have the aniamted bone anymore

iClone Bugs & Issues
1

Ever since the new update I am unable to export the prop fbx with animation, it doesn’t have the aniamted bone anymore.
I have tested on my older file where i was able to export the prop fbx with animation and import to blender via CC plugin as cha and works perfectly (during the last version 3.73), but since I updated my iclone to the latest version 3.74, now every single prop i exported as fbx, when import into blender, it only import the current pose of the current frame im in, instead of the entire animation, and it doesnt have bone anymore, even I test with my older file.

Please fix it ASAP

2

can confirm is the new update messed up the fbx export.
When i revert the version back to 3.73 the export was fine

3

Hi minghotong19,

Thank you for reaching out. Could you please confirm a few details for us?

  1. Your Blender version
  2. Your Blender Auto Setup version

Additionally, you can try exporting the FBX directly without using Auto Setup to see if the animation exports correctly.

Please feel free to ask if you have any other questions!

4

My blender version is 5.2LTS
and my Auto setup (i assume you mean the CC pipeline plug in) 2.4.2

5

Got it. Could you please confirm the versions of Blender, iClone, and the Pipeline plugin you used when everything was working normally? This will help our team investigate what might have gone wrong.

If possible, please also provide your project file. You can send it to my email (raytsao@reallusion.com) or share a Google Drive link.

Thank you for your cooperation!

6

When everything was working normally my iclone was 3.73, blender version is 5.2LTS. As for project file, i have tested with pretty any random prop with both 3.74 and 3.73 version, can confirm that 3.74 is the version that doesnt matter old file or new file either prop exported as fbx and import to blender will not have bone and have empty instead.

7

Pre-release version 2.4.3r2, at least copes with the new prop structure and should import the prop and setup correctly.

I’ll be updating the pre-release with fixes and new features as they are completed.

8

You could reply with:

I can confirm I’m seeing the same issue. After the latest update, the FBX export no longer includes the animated bone. Reverting to version 3.73 fixes the problem, so it definitely seems like the new update introduced a bug with animation export. Hopefully the developers can address it in the next patch.